Have you ever had a complete and detailed report of everything that is said online about your Company? Including your industry status, organization by rank, and the local and world ranking of reviews?
Did you know that most consumers first do their research on the internet before completing their purchase? And similarly, are you aware that your prospective clients are looking to get to know you more through search engines and social networks before making a purchase?
Today, the reality is that anyone can misuse your name. Even a certain daily situation could turn into an unpleasant situation and become a trend in networks.
The incorrect handling of this information can cause misinformed and inappropriate reactions. For this reason, our “Online Reputation Management service” serves to constantly monitor and permanently supervise everything that is said online about your Company, whether it is through search engines or social networks.
In the case of any unforeseen event, we will be with you to do the analysis, response, and handling of the situation together.
In the same manner, we will provide you a monthly evaluation of each source or communication medium that mentions you: local ranking, world ranking, percentage of credibility of the source, and the chronological schedule of the mentions.
It is important that online reputation management is comprehensive and does not focus solely on one medium. At La Merca Factory we offer our brand monitoring service in the online world. In this way, we will always have control of the messages that we want to convey to our clients and to society in general.
Online reputation management is the perfect complement to a comprehensive digital marketing strategy, as it provides information that supports decision-making and management of your Company.